Client Information

Name: Richard Mobilio  
Nationality: American          
Itinerary: Chengdu & Zhangjiajie Tailor-made Tour
Time of Traveling: Oct 9 to Oct 16, 2018

Dear Hannah,

In response to your request for our opinion of Grand China services, I am pleased to provide the following commentary:

1. Communications: GCT staff is very prompt in responding to inquiries, suggesting trip enhancements and providing revisions to itineraries when necessary. English capability on the part of GCT staff is excellent—like doing business with a US company;

2. Tour guides: When the tour group is fortunate enough to be led by John Zhang, owner & operator of GCT, there is no better guide. His personable and friendly style and his  knowledge of Chinese history, culture and places to visit is a great group benefit. Generally, local guides in destination cities selected by GCT are competent and knowledgable, although English capability sometimes could be improved;

3.Lodgings: Always outstanding—4 & 5-star modern hotels when chosen by GCT, and booking support for specialized accommodations when requested by customer;

4. Ground Transport: Always comfortable and first class with competent drivers who are used to local conditions;

5. Meals: Guides show satisfying flexibility in meeting group members’ requests for authentic local dining experiences. Selected restaurants invariably serve outstanding regional and local cuisine, an extremely important component of the group travel experience with GCT;

6: General: GCT is an outstanding resource for any US-based operator seeking the best in Chinese travel experiences and tour group support.

Best regards,

Richard L. Mobilio